Fabry Assistance Program

	Family Assistance Program	800-648-9557

The Family Assistance Program is a confidential service designed to help you with your personal and family issues.

Trained counselors are available 24/7 and just a phone call away 1-800-648-9557.

The Fabry Support & Information Group is excited to be able to offer this free service to the Fabry community. Genzyme, the Fabry Support & Information Group, the National Fabry Disease Foundation and the National Gaucher Foundation are partnering with Kathleen Greer Associates to provide the Family Assistance Program to the Fabry and Gaucher communities.

The Family Assistance Program also offers wonderful resources on the KGA website www.kgreer.com. You can access these resources by clicking the image on the right for the member login on KGA's website. Username: Password:

There you will find information on a wide variety of categories with countless articles, access to online seminars, assessment tools, classes, live chat, Spanish language resources and more. These valuable resources can help you with personal concerns and everyday lives.

Click here for Login

What About Resources Other Then Counseling?

The Family Assistance Program has a variety of
professionals available to locate resources to help you cope
with your personal worries. Locating day care resources,
help for elders, and convenience services are all examples
of how the Family Assistance Program can assist with
personal and family issues. The Family Assistance Program
also provides wellness publications for you and your
loved ones.

What Does the Family Assistance Program Cost?

There is no charge for services provided within the
Family Assistance Program. This includes short-term
counseling, research, consultation, and referral services
for you, your family, and your significant others. When
necessary, you may be referred to services that go
beyond the scope of the program. Charges for services
outside the Family Assistance Program are your
responsibility. In some cases, however, your health
insurance may cover a portion of the cost of the services
you require.

How Confidential is the Family Assistance Program?

No information, including your name, can be released
without your written consent. The only exceptions are
those required by law such as the duty of counselors to
warn someone of a serious death threat or the mandated
reporting of child and elder abuse.

What is the Family Assistance Program (FAP)?

The Family Assistance Program is a confidential service
designed to help you with your personal and family
issues. The service is designed to help you toward an
early resolution of your personal concerns.

What Kinds of Issues are Addressed by the Program?

Any personal problem is appropriate for the Family
Assistance Program. The most common issues brought to
the program are:

• Stress Management Concerns
• Emotional Issues
• Depression, Anxiety and Panic Attacks
• Grief or Loss
• Relationship Problems
• Family Problems
• Chemical Dependency
• Eating Disorders
• Domestic Violence
• Job Stress
• Career Frustration
• Child Care Needs
• Elder Care Resources
• Legal Issues
• Financial Concerns
• Nutritional Questions
• Work Life Balance Issues
• Meditation Training

Types of Services Included in the Family Assistance Program?

Stress Reduction- Assessment of stress, burnout, and
mental health issues

Crisis Counseling- Immediate intervention including
suicide and violence prevention

Short-term Counseling- Problem solving oriented for
all types of issues including individual and family
situations

Career Assessment- Interest testing and career
exploration services

Child Care Resources- Research and referral for all types
of child care needs

Elder Care Resources- Research and referral to meet
the needs of your elders

Legal Assistance- Legal consultation and/or referral
for most legal issues

Financial Consultation- Help with money management
for most financial concerns

Nutrition Consultation- Telephone consultation with
nutritionists and dieticians

Work Life Resources- Research and referral to
convenience services to help with balancing work
and personal life What Happens When I Call the Family Assistance Program?

Accessing the Family Assistance Program is easy. Simply
call KGA at 1-800-648-9557. A counselor will be available
to speak to you, 24 hours a day, 7 days a week. The
counselor will gather some information, evaluate your
needs, and suggest a possible plan of action. All you
have to do is make the first call.

What Happens Next?

The next step will depend on your unique situation.
If you are calling about an emotional or family issue, the
counselor will suggest a face to face or phone meeting.
This will give you a private opportunity to talk about
your concerns in depth. The face to face meeting will
take place at a convenient, private office within thirty
minutes of your home or work-site.

What If I Need Additional Counseling?

The Family Assistance Program provides short-term
counseling, useful for helping you resolve many types of
personal problems. In some cases, more in-depth
counseling, support groups, self-help programs, or other
resources may be necessary. The counselor will help you
find the right resources to address your specific problem
and will refer you to helpful services beyond the Family
Assistance Program.

Because the site is also accessed by employees and employers in KGA's employee assistance program, you may notice an emphasis on the workplace, but the information is valuable for everyone - so please take a look. Remember, you can reach a counselor 24/7 by calling 1-800-648-9557 - they are standing by to help.

The Family Assistance Program is funded through a grant provided by Genzyme Corporation.

KGA, Inc.

800-648-9557 508-879-2093
info@greer.com www.kgreer.com

What About Resources Other Then Counseling? The Family Assistance Program has a variety of professionals available to locate resources to help you cope with your personal worries. Locating day care resources, help for elders, and convenience services are all examples of how the Family Assistance Program can assist with personal and family issues. The Family Assistance Program also provides wellness publications for you and your loved ones. What Does the Family Assistance Program Cost? There is no charge for services provided within the Family Assistance Program. This includes short-term counseling, research, consultation, and referral services for you, your family, and your significant others. When necessary, you may be referred to services that go beyond the scope of the program. Charges for services outside the Family Assistance Program are your responsibility. In some cases, however, your health insurance may cover a portion of the cost of the services you require. How Confidential is the Family Assistance Program? No information, including your name, can be released without your written consent. The only exceptions are those required by law such as the duty of counselors to warn someone of a serious death threat or the mandated reporting of child and elder abuse.	What is the Family Assistance Program (FAP)? The Family Assistance Program is a confidential service designed to help you with your personal and family issues. The service is designed to help you toward an early resolution of your personal concerns. What Kinds of Issues are Addressed by the Program? Any personal problem is appropriate for the Family Assistance Program. The most common issues brought to the program are: • Stress Management Concerns • Emotional Issues • Depression, Anxiety and Panic Attacks • Grief or Loss • Relationship Problems • Family Problems • Chemical Dependency • Eating Disorders • Domestic Violence • Job Stress • Career Frustration • Child Care Needs • Elder Care Resources • Legal Issues • Financial Concerns • Nutritional Questions • Work Life Balance Issues • Meditation Training
Types of Services Included in the Family Assistance Program? Stress Reduction- Assessment of stress, burnout, and mental health issues Crisis Counseling- Immediate intervention including suicide and violence prevention Short-term Counseling- Problem solving oriented for all types of issues including individual and family situations Career Assessment- Interest testing and career exploration services Child Care Resources- Research and referral for all types of child care needs Elder Care Resources- Research and referral to meet the needs of your elders Legal Assistance- Legal consultation and/or referral for most legal issues Financial Consultation- Help with money management for most financial concerns Nutrition Consultation- Telephone consultation with nutritionists and dieticians Work Life Resources- Research and referral to convenience services to help with balancing work and personal life	What Happens When I Call the Family Assistance Program? Accessing the Family Assistance Program is easy. Simply call KGA at 1-800-648-9557. A counselor will be available to speak to you, 24 hours a day, 7 days a week. The counselor will gather some information, evaluate your needs, and suggest a possible plan of action. All you have to do is make the first call. What Happens Next? The next step will depend on your unique situation. If you are calling about an emotional or family issue, the counselor will suggest a face to face or phone meeting. This will give you a private opportunity to talk about your concerns in depth. The face to face meeting will take place at a convenient, private office within thirty minutes of your home or work-site. What If I Need Additional Counseling? The Family Assistance Program provides short-term counseling, useful for helping you resolve many types of personal problems. In some cases, more in-depth counseling, support groups, self-help programs, or other resources may be necessary. The counselor will help you find the right resources to address your specific problem and will refer you to helpful services beyond the Family Assistance Program.

Because the site is also accessed by employees and employers in KGA's employee assistance program, you may notice an emphasis on the workplace, but the information is valuable for everyone - so please take a look. Remember, you can reach a counselor 24/7 by calling 1-800-648-9557 - they are standing by to help. The Family Assistance Program is funded through a grant provided by Genzyme Corporation. KGA, Inc. 800-648-9557 508-879-2093 info@greer.com www.kgreer.com